Terms & Conditions
of use

You have entered a website owned and operated by Willow & Fli, identified by the URL www.willowandfli.com. Before proceeding one must carefully read the following Terms and Conditions of Use which will govern your use of the Site. By using this Site and placing orders through this Site you agree to and accept all the following Terms and Conditions and have therefore entered an agreement with Willow & Fli governing your use of the Site. In addition, when you use any future or current www.willowandfli.com services, you will be subject to the guidelines and conditions applicable to such service or business. 

Willow & Fli aims to keep content as up-to-date and accurate as possible. Willow & Fli makes no representation, whether express, implied in law or residual, as to the sequence, accuracy, completeness or reliability of the information contained in this website. Willow & Fli does not accept responsibility for any errors, or omissions in the Site contents. Willow & Fli cannot accept any responsibility for any loss or damage to your computer system which may happen when accessing this website. 


All items purchased from www.willowandfli.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. 


To the extent permitted by law, Willow & Fli shall not be liable for indirect or consequential losses or expenses suffered or incurred by the Purchaser in relation to the supply of goods. Willow & Fli liability is limited only to the cost of supply or re-supply of goods in accordance with these terms. 


All Willow & Fli products, content and photographic material are subject to copyright and are wholly owned by Willow & Fli. No designs, content or photographic material represented on Willow & Fli websites may be used without prior written authorisation.


The purchaser will not use, copy or infringe on Willow & Fli intellectual property, which means all intellectual property rights (whether created before, on or after the date of these Terms and Conditions and whether registered or unregistered) in respect of copyright, any patents, trademarks, logos, designs, software, domain names, business or trade names, together with marketing concepts and designs, product knowledge, training systems and materials, protection of confidential information, product or business concepts, details of product development, and any other identifiable result of intellectual endeavour, whether arising under statute or otherwise, and which relates to any of Willow & Fli products or services.


At Willow & Fli we attempt to be as accurate as possible when describing our products on Site. However, permitted by applicable law, we will not warrant that the products content or description available on Site is reliable, accurate, current, or error-free. 


Willow & Fli reserves the right to modify and change the Sites Terms and Conditions when and where necessary, with or without notice to you. All amended Terms and Conditions will be uploaded on Site and effective immediately. When entering www.willowandfli.com, you agree that Willow & Fli shall not be liable to you or any third party for any modifications or discontinuance of the Site. Please check our other policies highlighted on our Site. These policies govern your visit to www.willowandfli.com and any subsequent purchases made shall signify your agreement to be bound by any changes.


These Terms and Conditions shall be governed by and constructed in accordance with the laws of NSW Australia and shall be subject to the non-exclusive jurisdiction of the courts of New South Wales Australia. Our Website is provided in the state of NSW, Australia and conditions of use are subject to Australian law which governs the User Agreement. We do not guarantee continuous, uninterrupted or secure access to our website and operations of our website may be interfered with or affected by factors beyond our control. 


Customers that purchase our products online will be asked to enter basic personal information. All information provided by the customer is not made available to any third parties. All information is used entirely for shipping and payment purposes. We do not receive or keep any credit card information. All relevant information is taken on behalf of our payment provider (Stripe) who validates credit authorisation and payment. 


Please contact us at findus@willowandfli.com if you wish to have all personal information removed from our database at anytime.


All exchange and returns must comply with our returns policy. 


For further information about this statement, please contact Willow & Fli at findus@willowandfli.com